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Please note that emails from are no guarantee that we’ve actually sent you this email.We always send our service-related emails from If the email is sent from a different address, don’t open the download link. If the transfer isn’t from someone you know or an obvious fake, don’t use the download link. Check the address mentioned in the body of the email.Does the download button take you to our domain ()? If not, the files are hosted somewhere else and never safe to download.Is the layout different from the layout you usually see when you open a WeTransfer mail? If so, don’t use the download button or link.

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WeTransfer recommend to check the following if you receive such an email which could be an attempt to steal your login details or install malware on your machine.

The email invited the recipient to click on a download link which was based in Russia. In this case the senders address was: sales (at) cargoonelogistics-com.ga. Be aware that the recipient will also need 7-Zip to enter the password and access the file(s).Be aware that there are fake WeTransfer emails being sent, one of which was referred to Safe Communities Portugal this morning. Now all you need to do is share the password with the recipient so the file(s) can be unzipped – it’s best to do that using a different means such as by phone, SMS, or WhatsApp. You will find the folder or file in the same place with a. Once you click OK, the folder (or file) will be zipped and encrypted. Enter a password in the Encryption area.

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Select Zip as the archive format and AES-256 as the encryption method. In the context menu select 7-Zip and Add to archive….

Following that, right-click the folder (or file) that you want to encrypt.

Using Windows Explorer copy all the files you want to send into a folder – you can skip this step if you just want to send one big file.

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Download 7-Zip for free from and install it.Thanks to the free program 7-Zip, you can do this quickly and easily. The way out of this dilemma is to zip your files that you want to send via WeTransfer into a password-protected, encrypted file archive.

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How to send your files encrypted and securely via WeTransfer The strict European data protection regulations don’t get a look in, even though WeTransfer was founded in the Netherlands.Īs such, it’s very important that you don’t go transferring sensitive files such as information for your tax declaration, company documents, or personal photos unencrypted via WeTransfer. This means that under the USA Patriot Act every US company has to cough up its customers’ files – at least when the intelligence agencies such as the FBI come a-knocking.

WeTransfer also stores the files unencrypted, plus it uses servers based in the US.

Herein lies the issue, as third parties could intercept the email and gain access to the files.

The recipient receives an unencrypted email with a link to the file.

The process of uploading the files and sending the link is completely encrypted. That said, there’s one thing you should be aware of: When you transfer files using WeTransfer, you’re first uploading them to WeTransfer’s servers and then sending the recipient the download address by email. The service lets you transfer files up to 2GB in size without even needing to log in or jump through any other hoops. Either your own email service provider doesn’t play ball or once you have managed to send the email, you get a reply saying the recipient’s inbox is full! In short: Attaching huge files to emails is anything but convenient. It’s certainly really convenient, but are my files adequately protected?”Īnswer: Sending high-res photos, videos, and other huge files can often be a real pain. An acquaintance of mine just recommended the WeTransfer service to me. It’s just far too small for me to transfer my vacation photos. Question: “My email provider caps the maximum file size I can attach to emails at 10MB.

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